Delivery Term

Delivery formalization will be made as soon as the order’s payment of the requested product is proceeded.

The delivery of the order will be held at the address indicated for the customer by the time of ordering. The estimated delivery time, except in exceptional conditions, will be from 24 to 72 working hours depending on the geographical location.

In the event that the order, due to exceptional conditions, exceeds a period of time of 5 working days, the customer will be contacted in order to give us the necessary information and causes of delay, and also the buyer could have the choice of cancelling the order with no cost.

The products of Piensosplus are stored in our setting-up, unless for reasons of supply of our importers it could take a few more days (in that case you could see clearly in our shop ‘stock unavailable’) we will reply as soon as possible.

Delivery Costs

Delivery Costs will be payed by the customer if the purchase is less than 35€. In that case, there will be an additional cost of 3,90€ for orders worth from 0€ to 18,99€. For orders worth from 19€ to 35€, the delivery cost will be 5,90 which will be payed by the costumer. If the delivery is worth more than 35€ the cost will be payed by Piensosplus and there will be no extra fee for the costumer.


-         Purchase from 0€ to 18,99€ Delivery cost:3,90€

-         Purchase from 19€ to 34,99€   Delivery cost: 5,90

-         More than 35€ purchases Delivery cost : Free

All transport and Delivery costs include VAT.

Rates only for peninsular delivery (Spain and Portugal).

Islands Shipping

Delivery will be made throughout the Spanish peninsula, not including Canary Islands or Baleares. Shipping to Canary Islands and Baleares will have a special transport fee, which will be payed aside from the price of the purchase on the webpage, in this case, you can previously check how much will be charged in our customer service telephone number 644 394 233 before ordering. If the order has been already proceed, we will contact you to inform you about the shipping fee and manner of payment to proceed it, you will also have the choice to cancel the order if the delivery fee is not satisfactory for you.

Payment Options

The goods offered in Piensosplus online shop facilitate and provide the necessary information about our products, advertising, offers, services, advises and information about the products, complements and accessories for your pet.

Piensosplus offers reliability, guarantee and trust with more than 18 years of experience in the business, as well as the maximum information, transparence and security.

Demand as customer and enterprise the maximum-security conditions, information and privacy. Security is provided with the online trust mark, ensuring honesty, transparency and fulfillment in the internet trade.

Among the payment methods, you can choose:

- Credit / debit card

Once the payment is made, we will start proceeding your purchase. If you pay with credit card, the charge will be proceed immediately after the order of the purchase. If you decide to pay with debit card, once the income is received, the product processing will begin.

- Wire transfer

Indicating the clients’ name and number of order to the following account: (IBAN ES05) 2085-8276-17-0330184900

The delivery will be proceed when the income is received in the previous bank account.

- Paypal: Paypal

100% reliable as a method of payment. You are able to make your income for the receiving of your product.

- Cash on delivery payment

There will be an increasement in your payment if you choose this option with an additional cost of 4€

The company hired by Piensosplus will be aware according to the personal data law ‘Ley Orgánica 15/1999 de 13 de diciembre, de Protección de Datos de Carácter Personal’


If you have any doubt about the running or treatment of your personal information in our private files and coded, do not hesitate to contact our team in the following email address or through our telephone number 644394233, with working hours from 9 until 17h.